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EMR - Submitting to BMI Benefits

Written by Amelia Boyer

Updated at March 9th, 2026

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Table of Contents

Submitting to BMI Benefits Step-By-Step Tutorial - Selecting Incidents to Send to BMI Video Tutorial: Insurance Submission Reporting Step-By-Step Tutorial: Reporting for Insurance Integration

Submitting to BMI Benefits

This integration allows system users to flag athlete incident reports for automatic submission to BMI Benefits.

A minimum set of data is required for each record sent. If any of the required fields are missing, a notification will be sent to the account owner. Each night, the system will attempt to re-send any incomplete entries—provided the missing data has been updated.

Required data fields include:

  • Student Name (First and Last)
  • Student Date of Birth
  • Student ID (SSN or Unique ID)
  • Student Phone Number
  • Student Email Address
  • Student Gender
  • Date of Injury
  • Primary Insurance Company
  • Primary Insurance Policy Number
  • Account (School) Name
  • Account (School) Address
  • Sport
  • Injury Body Part
  • Injury Description
  • Affected Side

Most of these fields are required by our system when creating a student or injury record and should always be completed. 

Insurance details can be added during student import or by editing the student’s profile.

Primary Insurance Company and Policy Number are also required for submission, but if a student does not have primary insurance, the provider or student may enter “No Other Insurance” in the company field and “N/A” in the policy number field.

 

Step-By-Step Tutorial - Selecting Incidents to Send to BMI

  1. When creating a new Incident Report you will see the option to "Send to BMI", select “yes”
     
  1. Once you have completed your SOAP note select "Save Incident Report"
  2. An overnight process will run and look for all injuries that have been marked for "Send to BMI". A file containing this information will be generated and sent via SFTP to BMI Benefits.

If an injury has already been sent, then it will not be sent multiple times.

 

There is no way to “un-send” an injury.

 
  1. If data is missing, the account owner will get a notification detailing the reason for error. Updating the missing information will allow the record to be sent again overnight.
     

Video Tutorial: Insurance Submission Reporting

00:00: Hi, this is Nikki if you've integrated with a third party insurance company. We provide a reporting template that helps you

00:07: identify, which information has been submitted, what has not been submitted and the reason it may not have been sent.

00:13: We do not generate hard copies of the data that is submitted to the insurance company.

00:18: This is per their request. Rather all data is sent in batches during our overnight sink.

00:23: If you've received a report indicating that information has not been sent or received. We recommend first reviewing, the

00:29: insurance submission report. This will help you to confirm the status and identify any errors or missing data.

00:38: To create the report. Select the reporting tab on your left navigation.

00:44: now, select add

00:48: You will then need to title your report, making it clear and descriptive what this report is housing.

00:55: Next, provided a description.

01:00: Now from the reporting template options, select Insurance submissions.

01:07: Review the details of this report.

01:10: Next select. Okay.

01:14: This will then take you into edit mode for reports.

01:18: You can select done if you'd like to run the report as is, if you'd like to make

01:23: additional edits, we encourage you to visit additional educational training that you can find in our help platform.

01:31: You can then in run mode select to run your report.

01:36: Up at the top of the screen, you'll see a run of the report. This example shows two incidences that were selected to send and

01:44: their status is showing as submitted. No further action is needed for these. If you've run the report and your adjuster reports not having received

01:52: the data, we recommend sharing the date of submission and incident date with them often their referencing, the wrong date within their system.

02:01: On the lower section of the screen, you'll see a report that has missing data.

02:05: This means it has not been sent to the insurance company. Hovering over the unable to submit. Column will show

02:11: you which fields are missing. Once these fields are corrected, the overnight sink will attempt to send the incident again.

02:19: The subsequent reporting will show that this information has been submitted.

 

Step-By-Step Tutorial: Reporting for Insurance Integration

  1. Navigate to the reporting tab
  1. Select Add to create a new report
  1. Provide your report with a name and description 
  1. From the template listing, select Insurance Submissions
  1. Select OK 
  1. At this time, you can edit the report if desired. Select Done once completed to get out of edit mode
  1. Once in run mode, select to run the report
  1. Submitted Data indicates the incident was sent in full to your insurance adjuster. Missing Data indicates that the required information is incomplete and needs to be filled in. Once the missing information is updated, the overnight sync will attempt to send the data again.
 
insurance bmi integration insurance reporting

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