Sway Sports subscriptions are set to auto-renew at the same package and profile quantity from the year prior. If you ever need to make an adjustment, please do so no later than 30 days prior to your renewal date.
In order to make the changes you need, please email our billing team at swaybilling@healthyroster.com, or call us at 855-792-9633 extension 3, with the following information:
- The name of your organization
- Quantity of profiles you need
- Any changes to your Sway package type (i.e., upgrading to Sports+, etc)
- Any changes to the billing contact on file
We are here to help! Please reach out anytime if you need assistance.