Sway - Enterprise Admin Adding/Managing Users
Table of Contents
This article walks you through adding a new user to your Enterprise Shell, including how to select the right access type for their role. Depending on the level of access you assign, a user can manage the entire Enterprise, oversee a specific Child Org, or work within groups they've been granted access to.
Note: You must be a System Admin of the Enterprise to use this tool.
This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.
Video Tutorial:
Step-By-Step Tutorial: Adding a User:
- Navigate into your enterprise shell

- Select Users from the left toolbar

- Select Add User

- Select their Access Type, User or Admin

Access Types |
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Enterprise System Admin – Access to the Enterprise Dashboard and Enterprise tools Can see all Child Orgs that fall under the Enterprise, including Groups and Profiles |
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Child Org System Admin – Has full access to a specific Child Org Can create custom protocols Add and edit Groups Access to all profiles Can add other System Admins and Users |
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Child Org User – Given certain access by the System Admin of the Child Org Can see any profiles that fall under Child Org groups added to their access level Can create codes and view results for those specific groups |
- Input required user information – First Name, Last Name, Email, Professional Designation, and select their professional type

- Select the + icon to add an organization(s), selecting all that apply

- Select Save

Step-By-Step Tutorial: Managing a User's Access:
- Log in to your enterprise dashboard

- Select Users

- Select the User you wish to edit organization access for

- Select to edit User Organizations

- Select Add Organization

- Check desired organizations

- Select X to remove the user's access to an organization

- Select Save Organizations

- If you've added them to a new organization, it will auto-assign them as a user. If they need admin access, select Admin

Step-By-Step Tutorial: Delete a User
- Navigate into your enterprise shell

- Select Users from the left toolbar

- Navigate to the User

- Select the Delete icon

- Confirm Delete
