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Deleting a code is generally not recommended and should only be done if the code was created in error, such as assigning the wrong protocol or creating a screening when it should have been an assessment. In these cases, removing the code helps prevent confusion and ensures testing remains accurate.
If a code is simply no longer needed, we recommend editing the expiration date instead. You can set the expiration to the desired day, which will automatically expire the code at 11:59 PM on that day.
This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.
Video Tutorial:
Step-By-Step Tutorial:
- Log in to the Sway Portal
- Click on the "Codes" tab on the left-hand side of the screen.
- Click on the code you want to delete
- Above the code details, you will see a trash can. Click on the trash can.
- Confirm you want to delete the code by clicking the red "Delete" button
- A green banner will appear to confirm that the code was successfully deleted