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Creating An Account As A Patient/Primary User

Written by Amelia Boyer

Updated at July 14th, 2025

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Table of Contents

Video Tutorial: Step-By-Step Guide: Web Step-By-Step Guide: App

Healthy Roster simplifies access to medical records, provides real-time injury updates, and enhances user-provider communication—all within a secure, HIPAA-compliant environment. Accessible via mobile and web with push notifications, it keeps everyone informed. Access is invitation-only. This tutorial will cover how a primary user accepts an invitation via the web or through our app.

Video Tutorial:

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Step-By-Step Guide: Web

  1. Open your invitation
     
  1. Select Click here to sign up via the website instead
     
  1. Input your access code. This code should match the code exactly on your invitation.
     
  1. select Next
     
  1. Select I Need To Create A New Account
     
  1. Input your information and select Register
     
  1. Review the privacy policy/terms of use. Check the box to attest to the information.
     
  1. Select Next
     
  1. Select security questions and input answers for each. Select Save answers.
     
  1. Select Continue To Dashboard
     

Step-By-Step Guide: App

  1. Once you've downloaded the app select: Sign Up
     
  1. Input the aces code from your invitation into the Access Code text box exactly as it appears on your invitation
     
  1. Confirm your email by typing in the same email that your invitation was delivered to. Select Next.
     
  1. Input your account information and select Next
     
  1. Review our privacy policy and terms of use, select Accept terms
     

 

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