Patient / Parent / Representative Walkthrough
Written by Amelia Boyer
Updated at July 14th, 2025
Table of Contents
Healthy Roster’s primary goal is to simplify access to medical records, provide real-time injury updates, and enhance communication between users and providers. All of this is conducted within a secure, HIPAA-compliant environment, ensuring sensitive information is shared only with authorized individuals. Accessible via both the mobile app and web platform, Healthy Roster also offers push notifications to keep everyone informed and up-to-date seamlessly.
Please Note: Terminology is different based on your setting, for example, a clinical setting uses Care Group as Organizations, Patient instead of Athlete, and Visits instead of Treatment, lastly Problems instead of Injuries, but the steps are still the same.
Video Tutorial: Primary User App
Video Tutorial: Primary User Web
I HAVE NOT RECEIVED AN INVITATION TO JOIN HEALTHY ROSTER:
If you have not received an email invitation to join Healthy Roster, please contact your care provider with the following information:
- Patient's First and Last Name
- Patient's Date of Birth
- Patient's Gender
If the patient is under 18, please also include the first and last names of the patient’s parents/guardians. If the athlete is 18 or older, please include the patient’s email address.
I HAVE RECEIVED AN INVITATION TO JOIN HEALTHY ROSTER:
This video outlines the process of accepting an invite to join Healthy Roster and creating a new account. This is for parents of youth patients or adult patients. *Athletes who are under the age of 18 will need to have their parents create the account.