EMR - Healthy Roster and The Prehab Guys
Written by Niki Budd
Updated at August 4th, 2026
Table of Contents
The Prehab Guys and Healthy Roster
Setup: To begin the integration, you will need your HealthCare ID for the account. Please reach out to help@healthyroster.com. Once you have that, we will inform you of the next steps.
Benefit: This integration is intended to help streamline the process of linking rehab flows from The Prehab Guys to Healthy Roster.
Integration Summary:
- This integration is offered free of charge through both platforms.
- This integration has to be approved by the Account Owner of the Healthy Roster account.
- This is a one-way integration; The Prehab Guys will not have access to data within Healthy Roster, nor will any data be exported from Healthy Roster into The Prehab Guys.
- The Prehab Guys will be able to deliver documents to Healthy Roster.
- The integration will look to match the identifiers (Patient First Name, Last Name, and DOB); if a match is identified, the document will be saved to the patient profile. If no match is identified, the Account owner/Admin Providers will be notified and asked to match the document to a profile.
- While this integration may be set up in The Prehab Guys at the overall HealthCare account or the subcategories, the integration set up will remain the same at the HealthCare provider account level within Healthy Roster.
Note: If an Admin Provider has problem email notifications disabled in their account, this will also disable the The Prehab Guys ambiguous match emails.
Video Tutorial:
Step-By-Step Tutorial: Enabling the integration in The Prehab Guys
If you need help enabling your integration in The Prehab Guys, please reach out to: support@theprehabguys.com
- Log in as the Prehab Professional
- Navigate to Settings
- Select Integrations
- Select Healthy Roster by moving the toggle for Healthy Roster on
- Enter your Provider ID for the Healthy Roster account and select Connect
Step-By-Step Tutorial: Missing or Ambiguous Match
Once a Prehab home exercise program is completed, it will be delivered to Healthy Roster. This push into Healthy Roster looks to match patient identifiers, patient first name, last name, and DOB. If there is no exact match between the two systems, you will receive a Missing or Ambiguous Match notification and must match the document to the correct patient profile in Healthy Roster.
In most instances, the file should be transmitted almost instantly. If your file is not delivered, please wait 24 hours. If the document has not been delivered within 24 hours, contact support@theprehabguys.com for further help.
- Select the notification icon
- View the notification and open the file in order to determine which profile to attach the document to
- To assign your document to the right patient, select the menu icon to the right of the notification
- Select Assign Patient
- Select the appropriate patient
- The file will then save to the patient's document tab
Note: It's suggested that you ensure you either change the patient name in The Prehab Guys or Healthy Roster to avoid a missing or ambiguous match in the future.