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Sway - How to Create an Event

Written by Niki Budd

Updated at February 17th, 2026

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Table of Contents

Video Tutorial: Web Step-By-Step Tutorial: Web ‍Video Tutorial: App Step-By-Step Tutorial: App

An Event in Sway is defined as an injury or other occurrence that requires testing. An Event is designated by an Admin or User and initiates an Event period. Providers create Events for several beneficial reasons. Primarily, Events allow providers to link follow-up testing and protocols to a specific occurrence for better continuity of care. Secondarily, reporting on Events helps identify trends, which can inform injury prevention strategies moving forward.

This feature is available on the ✅ Web Portal and the ✅ Mobile Application.

 

Video Tutorial: Web

00:00: Hi, this is Nikki. Let's review how to create an event in sway. An event is an injury or occurrence that requires testing. It's created by an admin or user and starts an event period events. Allow providers to link follow-up testing, and protocols, to a specific incident for better continuity of care and they can also help with reporting and identifying Trends to support injury prevention.

00:24: To begin, use the search bar to navigate to your patient profile.

00:29: Once you've identified the proper patient, click their name.

00:34: Within their profile. Select events.

00:38: Now, select create event.

00:42: Now enter the information for the event itself, starting with a name.

00:49: Next, select the tag here. I will, select suspected concussion.

00:55: Additional information is then accessible. If you have it the start date is required as well as the start time. The end date and end time are things that you'll navigate back to to end your event.

01:10: Lastly, enter a note for this event being as clear and descriptive as possible. So we understand what this event is for, should we have to come back and reference it

01:20: Lastly, select create event.

01:24: If you have questions or need more help, please email us directly at help at healthcare.com.

 

Step-By-Step Tutorial: Web

  1. Within the portal, use the search bar to navigate to your patient profile
  1. From the main profile page, click on the “Events” Tab. 
  1. Click Create Event
  1. Enter the information for the event itself
  1. To save this event, select Create Event 
  1. Your new Event will be successfully created and listed for that profile


‍Video Tutorial: App

00:00: Hi, this is Nikki. Let's review how to create an event within the mobile application.

00:06: Begin by searching for your patient.

00:10: once you've identified your patient profile, click on their name,

00:14: Within their profile. You will now navigate to actions in the upper right-hand corner.

00:20: Now, select create event.

00:24: Now, we will enter the details of this event as a reminder, an event in sway, is an injury or occurrence. That requires testing. It's created by the Admin or the user inserts. An event period allowing us to link follow-up, testing and protocols to a specific incident.

00:42: Once you've input your title, you will next select the type. I'm going to select suspected concussion.

00:49: He will then input the start date for this event. It's also recommended to add in notes as clear and descriptive as possible, so we can navigate back to this event and reference it should we need to,

01:01: Select on to save your note.

01:04: In the upper right hand corner, select save to save your event.

01:09: Your event is now created, and we'll show at the top of the profile with a yellow badge.

01:16: If you have questions or need more help, please email us directly at helper.com.

 

Step-By-Step Tutorial: App

  1. Search for your patient profile
  1. Select Actions 
  1. Select Create Event
  1. Name the event
  1. Select the type of event
  1. Edit the start date
  1. Input notes for the event
  1. Select Save to save the event
  1. The event will show in a yellow banner with the patient profile 
concussion event event create event make event event in sway

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