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Sway - How to Add a User and/or Admin

Written by Niki Budd

Updated at February 9th, 2026

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Adding users allows you to control who has access to your system and what they can see or manage. By assigning either User or System Admin access, you ensure each person has the appropriate level of visibility and responsibility—whether they only need access to specific groups to complete their daily work or require full system access to manage settings and users across the organization. This helps keep workflows efficient, information secure, and access aligned with each role.

This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.

 
  1. Click on the "Users" tab in the black column on the left-hand side
  1. Click on the "Add User" 
  1. Complete the required fields in the Add a New User window. Select either User or Admin access, then assign the appropriate Group(s). Users should only be given access to the groups they work with (e.g., a Football ATC only needs access to the Football group).
  1. Select Save
  1. Once you click "Save" a green banner will inform you of that User/Admin was successfully added. 

    The User(s)/Admin(s) that was added will receive a "Welcome to Sway" email and they will each set their password to access the Sway account.

     

 

 

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