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Sway - How to set up your SportsWare Integration

Written by Niki Budd

Updated at February 6th, 2026

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Table of Contents

Step-By-Step Tutorial: What to Expect:

To utilize the SportsWare and SWAY integration, you will need to have the SPORTSWARE Concussion Toolbox Add-on. If you do not have the Concussion Toolbox please contact a sales rep at sales@csmisolutions.com or call 781-297-2034.

**There will be no additional charges to your Sway subscription**

This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.

 

Step-By-Step Tutorial:

  1. Please email help@healthyroster.com with your EMR Request. A member from the Healthy Roster Customer Success Team will reach out via email to send terms and conditions via Adobe for your organization to sign.

These terms and conditions are to ensure that you and your organization are agreeing to send Sway health data to SportsWare

 

 

  1. Once you have returned the signed copy of the terms via Adobe, Sway will be notified by Adobe.
  2. Once we have your signed terms, you will receive an email from Sway Medical stating that your API key has been enabled
  3. From there, you need to log into the web portal - click the ORGANIZATION tab
  4. Choose EXTERNAL INTEGRATIONS
  5. Choose CREATE  - click SportsWare - copy and paste SportsWare Institutional identifier into the text box
  1. Then Click SUBMIT 
    ‍

What to Expect:

Every time your athlete takes a test on Sway and completes it, a PDF report of the current test (and the previous two years' worth of tests) will be sent over to the Attachment Tab of the Injury Database for the athlete’s profile in SportsWare

Expect the document to be transferred within 3-8 minutes

If there is a mismatch in names or DOB between the systems, you will get an error notification in Sway that the PDF was not sent over.

If this occurs, you will need to download the PDF report to your computer and upload it manually to SportsWare

 

 

 

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