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A child organization is a sub-organization created under a main organization to structure users, athletes, and data more effectively. Child organizations are commonly created to separate teams, schools, locations, or departments while maintaining centralized oversight, improving access control, reporting accuracy, and data organization.
Only system administrators of the enterprise organization will have access to create a new child organization.
This feature is available on the ✅ Web Portal only and is not available on the ❌ Mobile Application.
Step-By-Step Tutorial:
- Log into the enterprise dashboard on the web portal
- Click the blue button that says “Create New Child Organization
- Then, complete the Primary Admin User information first
- Next, create the Organization Information
- Confirm the billing information and click “Create Organization.”
What to Expect:
When you add the primary admin for the child organization, they will automatically receive a welcome to Sway email that will allow them to create a password.
You will see the new child organization pop up on your enterprise dashboard
If you do not, log out and log back in to see if it appears - if it does not appear then please reach out to Sway Support.